Effective date: November 9, 2023

This Account cancellation agreement ("Agreement") is a legally binding agreement between [Deloitte Advisory Hong Kong Limited] and you ("you" or "user"). This Agreement applies to you closing and deleting your game account or stopping game services.

Before you officially start the next step of the account cancellation process for this product or service, we will give you the following special instructions: After canceling the account for this product or service, unless otherwise provided by laws, regulations or this agreement, Your personal information under this account will be deleted or anonymized, and related products & services that have been associated with this account will no longer be associated. Once the account is logged out, you will no longer be able to log in and your account & data cannot be recovered, so please operate with caution.

1. We will terminate or cancel your account under the following necessary circumstances:

1. We have reason to believe that you have failed to comply with any terms between us and you, including but not limited to "Account Terms of Service", "privacy policy", "Account cancellation agreement", game rules and their revised versions , we may terminate your account at any time for reasonable reasons without any further procedures. Additionally, you may not re-register as a user without our express permission.

2. Once we receive your notification and we confirm that you are the owner of the account in question, we will proceed with deleting your account (in some cases, additional questions may be required to confirm before we proceed Account Ownership )

3. Cancel your game account at your request (for more information, please visit our Privacy Policy). Such removal or deletion of your data may cause us to terminate some or all applicable services. Before you apply/continue to apply to us to cancel your account, in order to protect the security of your account and related rights and interests, you need to check first and ensure and promise that the account you are applying for cancellation has met the following conditions. These conditions include but are not limited to:

(1) The account is legally owned and used by you, and it complies with the relevant agreements and rules formulated by the service provider of the account;

(2) The account is in a safe state: the account is in normal use and there is no risk of being blocked or stolen;

(3) The relevant income or rights in the account have been settled or properly handled: including but not limited to coupons, diamonds, gold coins, props, experience cards, membership rights and other income, etc. Please properly handle your income or rights. If it is not handled when canceling, it will be deemed that you voluntarily gave up such income or rights;

(4) There are no uncompleted orders on this account: including but not limited to orders for virtual props, peripheral goods, etc. generated based on this account;

(5) This account does not have any disputes: including complaints and reports, complaints and reports, state agency investigations, arbitration, litigation and other disputes;

(6) Other conditions officially announced by this product or service.

2. Consequences of canceling your account

1. You will not be able to log in or use this account, and your friends may not be able to interact with you within this product or service;

2. Unless otherwise provided by laws, regulations or this agreement, the personal information under your product account will be deleted or anonymized. You will no longer be able to retrieve, access, obtain, use and retrieve this information, nor will you have the right to ask us to retrieve it for you. The aforementioned personal information includes but is not limited to: avatar, nickname, recharge and consumption records, chat records, etc. (if any);

If your account has been banned and/or other measures taken by us due to violation of relevant laws and regulations and/or relevant agreements and rules of this product or service, in order to protect the rights of you and other relevant rights holders Necessary for legitimate rights and interests, after your account is canceled, we may retain data related to violations of the account. During the retention period, we will not use this data for any other purpose except to protect the legitimate rights and interests of you and other relevant rights holders. ;

3. You know that if the account is canceled, the relevant income under the product account will also be deleted. Accordingly, you are also reminded that before you cancel the product account, please properly handle the related income or rights under your account. Once you cancel this account, if there are still relevant benefits or rights under the account (including those that have been generated during the use of this product and those that may be generated in the future), it will be deemed that you have voluntarily given up such benefits or rights, and we have the right to All income or rights under this account will be cleared, and you will be responsible for the consequences. You agree not to ask us to restore or compensate for such income or rights. The aforementioned benefits or rights include but are not limited to: membership rights and levels; unused coupons, redemption coupons, virtual props and other virtual items (such as coupons, gold coins, diamonds, props and others); purchased unexpired items Services; other income that has been generated but has not been consumed, or expected future income or equity, etc.;

4. Once this product or service account is canceled, it cannot be restored. Even if you apply to register with us again to log in to this product or service using another account recognized by us as this product or service account after logging out, the account will be regarded as a new user account at this time. Therefore, we kindly remind you to back up the content that needs to be backed up before applying for cancellation;

5. Once the account for this product or service is canceled, the service agreement signed by you and us regarding this product or service will be terminated (except for those that have been agreed to continue to be effective). However, the termination of the aforementioned service agreement does not affect the relevant responsibilities you should bear for using this product or service before the account is canceled. You still need to bear the corresponding responsibilities for the behavior of using this product or service before the account is canceled, including but not limited to possible consequences. Liability for breach of contract, liability for damages and performance obligations, etc.;

6. Before canceling your account, you are still responsible for the actions you take while using this service.

3. How to cancel your account

If you decide to cancel your account, you can contact us for account cancellation related operations, and we will act as soon as possible after receiving your termination request. In order to further protect your relevant legitimate rights and interests, we have the right to comprehensively determine whether your account meets the cancellation conditions based on the security status of your account and your use of related products & services.

If you want to cancel your account by yourself, you can click on the floating window on the game page, click the "User Center" button, then select the "Account Cancel" option, click Confirm in the "Confirm Cancellation" pop-up window, click Confirm , Agree to log out! ”. You can log out of your account in the pop-up "prompt message". Please note that after your cancellation operation is completed, your account will be anonymized or deleted and cannot be recovered. Please operate with caution and confirm all contents and warm tips of the account cancellation agreement.

In order to further protect your relevant legitimate rights and interests, we have the right to verify whether you meet some or all of the cancellation conditions stipulated in Article 2 of this Agreement as appropriate. We have the right to comprehensively determine whether your account meets the cancellation conditions based on the security status of your account and your use of related products & services. In order to protect the security of your account and property rights, we have the right to conduct identity verification on the cancellation application to determine that you are the authorized user of the account. We will collect your personal information (including your real name information, phone number) for Verify your identity. This information is collected only to verify your identity. After the account cancellation is completed, we will delete the above information. If we find after comprehensive judgment that the account does not meet the cancellation conditions, or the identity verification fails, your cancellation may fail. You can follow our guidelines for follow-up operations or contact our customer service for assistance. Even if we judge that you meet the cancellation conditions, it is based on a formal review based on your commitment (that is, your own commitment to ensure that your account meets the above cancellation conditions). You are still responsible for ensuring that your account meets the above cancellation conditions, and we are not responsible for this. Bear corresponding legal responsibilities.

You have the right to apply to cancel your account, but you can only cancel your own account, and you should cancel according to the guidelines provided by this service (such as contacting our support service), and you should ensure that you comply with the relevant requirements for account cancellation. terms.

When you use our Services through a Third-Party Account (if applicable), you may choose to log out only of your access to our Services without logging out of your Third-Party Account.

4. Contact

If you have any questions about this Agreement, or require resolution of an issue arising out of or in connection with this Agreement, please first contact us via email at [JadeSpencer735@outlook.com].